Elevate Academy Privacy Policy

At Elevate Academy, located at 6300 Sunset Boulevard, Los Angeles, CA 90028, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, enroll in our courses, or interact with our services. This policy is effective as of October 26, 2025.

1. Data Collection Methods

We collect information from you in various ways, including:

• Directly from you: When you register for a course, subscribe to our newsletter, fill out a form on our website (such as a contact form), or communicate with us directly via email or phone.
• Automatically: Through cookies and similar technologies when you visit our website. This includes information such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• From third parties: We may receive information from our partners, such as payment processors, marketing platforms, and social media services, if you choose to connect with us through those platforms.

The types of personal information we collect may include your name, email address, phone number, mailing address, date of birth, educational background, payment information, and any other information you choose to provide.

2. Data Usage

We use your personal information for the following purposes:

• To provide and improve our services: This includes processing your course registration, providing you with access to course materials, responding to your inquiries, and personalizing your experience.
• To communicate with you: We may send you emails or other communications regarding course updates, promotions, news, and other information related to Elevate Academy. You can opt out of receiving these communications at any time.
• To process payments: We use your payment information to process your course fees and other transactions.
• To analyze website usage: We use cookies and other tracking technologies to understand how you use our website and to improve its functionality and user experience.
• For marketing purposes: With your consent, we may use your information to send you targeted advertising or other promotional materials.
• To comply with legal obligations: We may disclose your information if required to do so by law or in response to a valid legal request.
• To protect our rights and interests: We may use your information to enforce our terms of service or to protect our rights or the rights of others.

We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

3. Data Security

We take the security of your personal information seriously. We have implemented a variety of technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission and storage.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular security audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Employee training: We train our employees on data security best practices.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. User Rights

You have certain rights regarding your personal information, including:

• The right to access: You have the right to request access to the personal information we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• The right to erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• The right to data portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format.
• The right to object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer, Javier Ramirez, at [email protected] or by mail at 6300 Sunset Boulevard, Los Angeles, CA 90028.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies for a variety of purposes, including:

• To personalize your experience: We use cookies to remember your preferences, such as your language settings.
• To analyze website usage: We use cookies to track how you use our website and to improve its functionality and user experience.
• For marketing purposes: We may use cookies to show you targeted advertising.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block or delete cookies, you may not be able to access certain features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of all websites you visit.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are material. Your continued use of our website or services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Elevate Academy
6300 Sunset Boulevard
Los Angeles, CA 90028
Phone: (323) 460-4321
Email: [email protected]

This Privacy Policy was last updated on October 26, 2025.